1 - ICAM for Lead Investigators

INVTR001

The Incident Cause Analysis Method (ICAM) is a well-known and highly respected incident investigation methodology that has been used globally in many industries for over two decades.  The aim of an incident investigation using ICAM is not only to find out what happened, but importantly, identify why it happened and how we can stop it happening again.
 
For those personnel appointed as Lead Incident Investigators, it is critical that they have in-depth knowledge and skills not only of how to investigate incidents, but how to manage resources to achieve the incident aim of prevention of recurrence and reduction of risk.


Everything you need for the day is all included: printed manual, pens, pads, great content delivered by a knowledgeable and highly experienced trainer, as well as morning and afternoon teas, along with a delicious lunch for the full day courses.
 
For individual enrolments please use the Single Enrol button at the bottom of the page. 
For group bookings or to request a tailored session, email reception@ausmanagement.com.au with the course name and date you are interested in.

2 - ICAM for Team Members

INVTR002

The Incident Cause Analysis Method (ICAM) is a well-known and highly respected incident investigation methodology that has been used globally in many industries for over two decades.  The aim of an incident investigation using ICAM is not only to find out what happened, but importantly, identify why it happened and how we can stop it happening again.
 
For those personnel expected to be part of an incident investigation team, they need to have the basic knowledge and skills to understand the investigation methodology, their role in the investigation and how they can support the Lead Investigator.


Everything you need for the day is all included: printed manual, pens, pads, great content delivered by a knowledgeable and highly experienced trainer, as well as morning and afternoon teas, along with a delicious lunch for the full day courses.
 
For individual enrolments please use the Single Enrol button at the bottom of the page. 
For group bookings or to request a tailored session, email reception@ausmanagement.com.au with the course name and date you are interested in.

3 - ICAM for Approving Officers

INVTR003

The Incident Cause Analysis Method (ICAM) is a well-known and highly respected incident investigation methodology that has been used globally in many industries for over two decades.  The aim of an incident investigation using ICAM is not only to find out what happened, but importantly, identify why it happened and how we can stop it happening again.
 
For those personnel appointed to approve Incident Investigations it is critical that they understand the investigation methodology in order to be able to review the report and have assurance that the recommendations proposed will achieve the goal of prevention of recurrence and reduction of risk.


Everything you need for the day is all included: printed manual, pens, pads, great content delivered by a knowledgeable and highly experienced trainer, as well as morning and afternoon teas, along with a delicious lunch for the full day courses.
 
For individual enrolments please use the Single Enrol button at the bottom of the page. 
For group bookings or to request a tailored session, email reception@ausmanagement.com.au with the course name and date you are interested in.

4 - ICAM - Refresher Workshop

INVTR004

The Incident Cause Analysis Method (ICAM) is a well-known and highly respected incident investigation methodology that has been used globally in many industries for over two decades.  The aim of an incident investigation using ICAM is not only to find out what happened, but importantly, identify why it happened and how we can stop it happening again.
 
To maximise the effectiveness of ICAM Training, the knowledge and skills gained should be utilised in an applied manner.  For those personnel who have not had an opportunity to apply their skills since initial training or would like assurance they are conducting ICAM investigations effectively, this workshop will provide an overview of the principles and address any specific knowledge gaps or challenges for attendees.


Everything you need for the day is all included: printed manual, pens, pads, great content delivered by a knowledgeable and highly experienced trainer, as well as morning and afternoon teas, along with a delicious lunch for the full day courses.
 
For individual enrolments please use the Single Enrol button at the bottom of the page. 
For group bookings or to request a tailored session, email reception@ausmanagement.com.au with the course name and date you are interested in.

5 - Incident Investigation - Site Inspection Workshop

INVTR005

Incident sites are dynamic – rarely do they remain the same for very long.  After ensuring that personnel are alright and confirming any hazards are under control, the Investigation Team needs to determine very quickly “what did it look like at the time of the incident?”… Not after the rescue, recovery, clean-up etc. has been conducted
 
Knowing what to look for at an incident scene quickly and how to record that data is crucial to the credibility of evidence collected during an investigation.  Evidence does not remain in-situ for long and Investigators need to ensure they collect data quickly before changes are made and evidence is compromised, destroyed or goes missing.  
This workshop will provide a methodical approach to the Immediate Actions and Site Inspection requirements during an investigation integrated into a practical (mock) incident scene.


Everything you need for the day is all included: printed manual, pens, pads, great content delivered by a knowledgeable and highly experienced trainer, as well as morning and afternoon teas, along with a delicious lunch for the full day courses.
 
For individual enrolments please use the Single Enrol button at the bottom of the page. 
For group bookings or to request a tailored session, email reception@ausmanagement.com.au with the course name and date you are interested in.

6 - Incident Investigation - 5 Why’s Workshop

INVTR006

In relation to incident investigations, the 5 Why’s Technique is a well-known process that aims to distinguish an incident’s visible symptoms from the underlying latent root causes. Many organisations either use this technique for low level incidents or require this process to be completed in conjunction with the Incident Cause Analysis Method (ICAM).
 
While the end process from conducting a 5 Why’s can be beneficial in identifying the root causes of an incident, the key process steps and questioning technique are critical to ensure an effective outcome.  This workshop will address how to ensure all phases of the incident are addressed and latent issues identified.    


Everything you need for the day is all included: printed manual, pens, pads, great content delivered by a knowledgeable and highly experienced trainer, as well as morning and afternoon teas, along with a delicious lunch for the full day courses.
 
For individual enrolments please use the Single Enrol button at the bottom of the page. 
For group bookings or to request a tailored session, email reception@ausmanagement.com.au with the course name and date you are interested in.

7 - Incident Investigation - Witness Interviewing Workshop

INVTR007

How much weight can you place on information from witnesses to an incident?   How can you prepare to maximise the potential benefit from witness accounts?  What questions should you ask?  What do you do when accounts from different witnesses differs?  Information from witnesses can be valuable, however, there are many considerations to be taken into account.
 
Obtaining information from key witnesses during an incident investigation can be challenging, particularly when information from various sources does not align.  This workshop will provide a structured approach to witness interviewing and a method to weigh up and compare different accounts or inconsistencies.


Everything you need for the day is all included: printed manual, pens, pads, great content delivered by a knowledgeable and highly experienced trainer, as well as morning and afternoon teas, along with a delicious lunch for the full day courses.
 
For individual enrolments please use the Single Enrol button at the bottom of the page. 
For group bookings or to request a tailored session, email reception@ausmanagement.com.au with the course name and date you are interested in.

8 - Incident Investigation - Report Writing Workshop

INVTR008

The skills and knowledge possessed in order to conduct an incident investigation do not always go hand-in-hand with the skills and knowledge required to complete a well written Incident Investigation Report. 
 
Collecting all the data and organising it during an incident investigation can be a challenge, let alone transposing the data to an incident investigation report or presentation.  Learn how to prepare a well-written report or presentation to ensure the key facts, contributing factors, recommendations and significant learnings for the organisation are conveyed effectively.


Everything you need for the day is all included: printed manual, pens, pads, great content delivered by a knowledgeable and highly experienced trainer, as well as morning and afternoon teas, along with a delicious lunch for the full day courses.
 
For individual enrolments please use the Single Enrol button at the bottom of the page. 
For group bookings or to request a tailored session, email reception@ausmanagement.com.au with the course name and date you are interested in.