Did you know that upgrading to a new version of Microsoft, without training and support can have a significant impact upon productivity? Upgrading can also be a source of significant stress as staff struggle to navigate through the updated environment.
AMC has a proven track record in assisting Government Departments and businesses in upgrading their environments.
Let us assist you in your upgrade process by providing:
- advice on configuration settings
- pre and post training needs analysis
- presentations and/or training sessions which are customized to your Departments or Companies specific needs
- tailored quick reference guides and information sheets
- floorwalking and roaming trainers who are on hand to help each individual at their desk as the encounter difficulties
‘Floorwalkers’ also known as ‘roaming trainers’ have proven to be an invaluable source of additional support for upgrading users.
A trainer will, typically, walk from desk to desk providing assistance to users who have usually attended a presentation/training session and are in the process of setting up their new environment. The goal of the floorwalker is to ensure that the user is operational as quickly as possible and that they are able to re-commence their usual daily work routine. Should a user experience problems, our floorwalker will assist them and/or will liaise with your IT Helpdesk/Technical staff to ensure that the user is up and operational as quickly as possible. Floorwalkers can also provide one-on-one training sessions for staff who require additional assistance or who have not been able to attend training sessions.
An AMC Floorwalker is an essential addition to your upgrade process. The entire purpose of the floor walker is to ease each individuals change over process and ensure everyone in the organisation has the skills and confidence to continue working from the new platform.
We know you are upgrading to make your life easier in the long run, but there is no reason it needs to be a lengthy and stressful process. Get results sooner and take on the next version of Microsoft Office with ease and confidence!
Speak to AMC today about a tailored solution today!
Contact AMC to find out more
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Course Outline Upgrading to Microsoft Offfice's latest version